Privacy Policy
Last updated: June 26, 2025
At Signature Simard, protecting your personal information is a priority. This policy aims to inform you about how we collect, use, store, share, and protect your personal data, in accordance with Quebec Law 25 and applicable privacy laws.
1. Data Protection Officer
Patrick Simard, President, Privacy Officer
- info@signaturesimard.com
- Quebec, Canada
2. Information collected
We may collect the following information:
- First and last name
- Email address
- Phone number
- City or region
- Content of your messages
- IP address and browsing data (via Google Analytics and cookies)
3. Means of collection
This information is collected:
- When you fill out a contact or submission form
- When you browse our website (e.g. cookies, Google Analytics)
- During our exchanges by email or telephone
4. Use of Information
The information is used to:
- Respond to your requests for submission or contact
- Provide personalized customer service
- Better understand our visitors (navigation statistics)
- Improve our services and website
- Send you information about our services, if you have consented to this
5. Sharing of information
We do not sell or rent your personal information. However, we may share certain information with third-party service providers such as:
- Google Analytics (traffic analysis)
- Website hosting (data security)
- Email management tools
These providers are bound by confidentiality agreements and only use your data for specific purposes.
6. Storage and shelf life
Information is stored on secure servers located in Canada or in jurisdictions offering equivalent protections. We retain your information only for as long as necessary for the purposes for which it was collected, unless otherwise required by law.
7. Your rights
You have the following rights:
- Access your personal information
- Request rectification of inaccurate data
- Withdraw your consent at any time
- Request deletion of your information
- Obtain a copy of your information (portability)
To exercise these rights, contact us at:
info@signaturesimard.com
8. Cookies
Our site uses cookies to:
- Analyze traffic and improve your experience
- Remember your preferences
A consent banner allows you to manage your preferences during your first visit.
9. Data security
We implement physical, technical and administrative security measures to protect your information from unauthorized access, loss or disclosure.
10. Modifications
This policy may be updated. Any changes will be posted on this page with the updated date.
11. Questions or Complaints
For any questions, complaints or requests related to privacy, please contact:
Patrick Simard, President, Privacy Officer 📧 info@signaturesimard.com